Which of the following contributes to effective communication with customers at Zaxby's?

Maintaining a friendly and clear tone while addressing customer needs is essential for effective communication with customers at Zaxby's. This approach fosters a welcoming atmosphere where customers feel valued and understood. A friendly tone encourages positive interactions, making customers more likely to return. Clarity ensures that customers comprehend menu options, helping them make informed decisions and enhancing their overall experience.

Creating a rapport through friendly communication can lead to more personalized service, which further elevates customer satisfaction. When employees are clear and engaging, they can anticipate customer needs, address questions effectively, and even suggest menu items, ultimately contributing to a more enjoyable dining experience.