What steps should FOH staff take when closing the dining area?

Ensuring that all tables are cleaned and chairs are organized is essential for maintaining cleanliness and a positive dining environment. This step is crucial for several reasons. First, it helps to present a welcoming atmosphere for any remaining customers as well as for the staff who will be working the next shift. A clean and organized space reflects the establishment's commitment to hygiene and customer service, making guests feel valued and ensuring their next visit is enjoyable.

Additionally, this practice simplifies preparation for the next day by keeping the space tidy and organized, reducing time spent on cleanup during the opening shift. By focusing on these tasks, FOH staff help to uphold the values and standards of Zaxby's, promoting a culture of cleanliness and efficiency. The other options do not align with these standards and would negatively impact the dining experience and operational readiness of the establishment.