What should you always do before handing out an order to a customer?

Before handing out an order to a customer, it is essential to check if the meal is correct. This step is crucial in ensuring that the customer receives exactly what they ordered, which directly impacts their satisfaction and the overall customer service experience. A thorough check helps to prevent errors such as missing items, incorrect orders, or wrong modifications, which can lead to customer frustration and repeat visits to rectify the situation.

By verifying the order, you confirm that all items match the receipt and address any discrepancies before presenting the meal to the customer. This proactive approach not only enhances customer trust but also reflects the establishment's attention to detail and commitment to quality service. In summary, checking the meal's accuracy is a fundamental part of the service process that contributes positively to the overall dining experience at Zaxby's.