What should FOH staff always verify before serving food?

FOH staff should always verify the correct order before serving food to ensure customer satisfaction and accuracy in service. This process involves checking that the items prepared match the customer's order precisely. By verifying the order, the staff can prevent mistakes that could lead to customer dissatisfaction or even food safety concerns, particularly if there are specific dietary restrictions or preferences mentioned by the customer.

It is crucial for maintaining efficiency and trust with customers. Confirming accuracy also helps in managing inventory and waste, as serving the wrong items can lead to additional costs and unnecessary food waste. Ensuring the correct order reinforces the high standards of service that customers expect at Zaxby's.