What must be done to ensure order accuracy during the FOH process?

To ensure order accuracy during the FOH process, double-checking the order tickets is essential. This practice involves reviewing the details on the ticket against what is being prepared or served to confirm that all items are accounted for, special requests are noted, and nothing is missing. By systematically verifying the order against established documentation, employees can minimize mistakes that could lead to guest dissatisfaction.

This process reinforces the importance of accuracy in fulfilling customer orders, as even minor errors can impact the guest experience. It also supports efficiency in communication between the front of house and kitchen staff, ensuring everyone is aligned.

While counting items individually, asking for guest confirmation, or solely following kitchen instructions can be part of the larger operational process, they do not specifically focus on systematic verification of the order details as effectively as double-checking the order tickets does.