What is the proper order of service at the drive-thru?

The proper order of service at the drive-thru is to first take the customer's order, then accept payment, and finally hand over the items. This sequence ensures a smooth and efficient processing of the transaction.

Starting with taking the order allows for the accurate recording of what the customer wants, minimizing the chance of errors later in the service. Once the order is taken, accepting payment is the next logical step, as it secures the transaction before the food is provided. Finally, handing over the items completes the process, ensuring that the customer receives their order after confirming payment. This flow is designed to enhance customer satisfaction and streamline operations, making it clear and orderly.