What is the first step in handling a large group or party reservation?

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Confirming the reservation details is essential as it establishes a clear understanding between the restaurant and the group placing the reservation. This step ensures that the specific needs and requests of the party are accurately captured, such as the date, time, number of guests, and any special requirements they may have. By confirming these details, potential issues can be identified and addressed upfront, allowing for a smoother experience for both the staff and the guests. This proactive communication helps in planning effectively for the group’s needs and sets the foundation for successful execution of the reservation.

Setting up seating arrangements, preparing a special menu, and assigning staff can all follow the confirmation of the reservation details. These actions depend on understanding what the group needs, which is why they come after confirming the reservation.

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