What does it mean to be proactive in your role as the Drive-thru Expeditor?

Being proactive in your role as the Drive-thru Expeditor means anticipating needs and taking action before issues arise, ensuring smooth and efficient service. When considering the chosen answer, it encompasses various tasks that contribute to operational excellence in the drive-thru environment.

Getting bag stuffers ready for orders as they come in ensures that when an order is placed, it can be quickly and accurately packed, reducing wait times for customers. Preparing napkins ahead of time similarly streamlines the process, ensuring that essential items for the customer’s meal are always on hand.

Observing the screen for large orders is also crucial, as these require special attention and preparation to ensure they are handled efficiently. Recognizing and acting on potential delays from such orders allows you to maintain a high level of service and customer satisfaction.

In summary, being proactive in this role means encompassing all the necessary tasks that prepare for incoming orders efficiently, which leads to better service flow and a more satisfied customer base. This comprehensive approach is what makes the combined efforts represented in the chosen answer integral to success in the Drive-thru Expeditor position.