What can enhance customer satisfaction scores?

Enhancing customer satisfaction scores is primarily achieved through efficient order fulfillment and friendly interactions. When customers experience a streamlined process for placing and receiving their orders, it leads to a smoother and more positive overall dining experience. Timely service reduces frustrations and helps ensure that customers receive their meals as expected.

In addition to efficiency in service, friendly interactions with staff also play a crucial role in making customers feel valued and welcomed. Positive communication and attentiveness from employees can significantly impact a customer's perception of the restaurant and can lead to repeat business and favorable reviews.

The other factors, such as high employee turnover, delayed service, and inconsistent menu items, can detract from customer satisfaction. These issues can lead to longer wait times, lack of product reliability, and a negative overall experience, which would not foster satisfaction or loyalty among guests.