What are the key steps in taking a food order at Zaxby's?

The correct choice outlines a structured approach to taking a food order at Zaxby's, emphasizing the importance of customer interaction and clarity throughout the ordering process.

Starting with a greeting sets a welcoming tone for the customer and initiates a positive experience. Following the greeting, providing a menu explanation allows the server to inform customers about the various options available, enabling them to make informed choices. This is particularly important in a fast-casual dining environment like Zaxby's, where customers may appreciate guidance on menu items or specials.

Taking the order comes next, which is a critical step in ensuring that the customer’s preferences are accurately captured. Finally, confirming the order helps prevent mistakes and reassures the customer that their order has been understood correctly. This step is vital in maintaining accuracy and customer satisfaction.

The other options lack one or more essential components of the ordering process. For instance, asking for payment should occur after the order is taken, not before or included in the greeting. Similarly, while stating specials is good, it doesn’t encompass the full order-taking process as effectively as the steps outlined in the correct answer.