Is a wrapped straw always provided to guests for drink orders?

Providing a wrapped straw with drink orders is a standard practice in many food service establishments, including Zaxby's, to maintain hygiene and ensure that customers receive a clean, uncontaminated straw. By wrapping the straw, it minimizes the handling by employees and protects it from any potential contamination before it reaches the guest. This practice aligns with health and safety standards, enhancing the customer experience by promoting cleanliness.

In the context of this question, stating that a wrapped straw is always provided underscores the commitment to customer service and safety. It’s a strategy aimed at creating a positive impression and encouraging repeat business, as guests appreciate attention to detail in hygiene practices.