How should FOH staff handle cash discrepancies?

Handling cash discrepancies is crucial in maintaining the integrity and accountability of the cash handling process. When FOH staff encounter a cash discrepancy, the correct approach is to report it immediately to a manager. This ensures that the issue is addressed promptly and allows for appropriate investigation and resolution. Reporting discrepancies helps maintain transparency and accountability within the team, facilitating trust and a systematic way of managing financial operations. It also ensures that proper procedures are followed, which can help prevent future discrepancies.

While other choices may seem plausible at first glance, keeping a cash discrepancy a secret or ignoring it can lead to larger issues and potential loss for the organization. Documenting it for future reference alone does not address the immediate need for resolution and can leave the situation unresolved, which could ultimately be detrimental to the store's financial accountability. Therefore, promptly reporting discrepancies is essential for effective cash management and operational integrity.