How can FOH staff stay updated on menu changes?

Staying updated on menu changes is essential for Front of House (FOH) staff because it enables them to provide accurate information to customers and ensure a high-quality dining experience. Participating in regular training sessions and reviewing management updates is the most effective way for FOH staff to stay informed about new menu items, changes in recipes, seasonal offerings, and any adjustments to preparation methods. This structured approach ensures that the staff has the latest and most accurate information from reliable sources, allowing them to answer customer questions confidently and deliver a consistent service experience.

While browsing customer feedback can provide some insights into customer preferences and opinions, it does not directly inform staff of official changes to the menu. Similarly, asking customers about menu changes relies on the customers' knowledge rather than the staff's own training and updates. Using outdated menus, on the other hand, could lead to misunderstandings and misinformation, negatively impacting customer service. Therefore, participating in regular training and management updates is the preferred method for ensuring that FOH staff are well-informed about the current menu offerings.