During peak hours, what should team members focus on?

Prepare for the Zaxby's Front of House Certification Exam. Study with multiple choice questions and detailed hints. Get ready for your certification with confidence!

During peak hours, team members should focus on expediting service and accuracy because the demands of a busy restaurant require quick and efficient service to ensure that customers receive their orders promptly and correctly. This is crucial for maintaining customer satisfaction and loyalty, as long wait times and mistakes can lead to frustration.

By prioritizing service speed and accuracy, team members help create a smooth and efficient workflow, which is essential during high-volume periods. This focus allows staff to manage the increased customer flow effectively while ensuring that each order is prepared as per the standards. This practice not only enhances the dining experience for guests but also supports the overall operational goals of the establishment.

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